The bridge-zone feature on the ZEU365 links two adjacent elements into one larger cooking area for oversized cookware — when that link fails, the two elements typically still work independently, which is a useful diagnostic clue pointing to the bridge relay rather than either element itself.

A cracked or chipped ceramic-glass surface on a cooktop like this is a safety issue as much as a cosmetic one — a compromised surface can allow moisture into the electrical components below, so we treat glass damage as a priority repair rather than something to schedule around.